As a late-forties male who wears a lot of J.Crew, Brooks Brothers and Polo clothes and, almost always, am dressed thoughtfully in those clothes and am reasonably well groomed, I get taken for a salesperson in those stores regularly. I chuckle when someone walks up to me with an item in hand to ask a questions, in part, because I usually know the answer because I am into the clothes enough that I’ve read the backstory and am familiar with the stores sizing, selection, etc. At my age, I’m indifferent when it happens at Brooks or Polo, but feel it’s a good reflection on me when it happens at J.Crew as I am twice the age of most of the people who work the floors in those stores.
I’ve never been in a Polo Shop that a fellow customer didn’t ask me for assistance or Brooks Brothers. Finally in the KC Polo Shop, I spent 90 minutes selling a guy three suits a sport coat and all the accessories. The salesmen thought I was with the customer, the customer thought I was a salesman, it was a hoot.